# LithoMap Support Page Reference

Canonical page: https://lithomap.app/support
Last reviewed: September 16, 2026
Page purpose: Help users resolve common LithoMap problems and contact support.

The Support page covers location permission, GPS centering, choosing among repeated place names, preparing and verifying offline areas, pausing or resuming interrupted downloads, airplane-mode testing, privacy questions, and account deletion.

Official support email: contact@ptwreferrals.com

When contacting support, users should provide their device type, operating-system version, app build when known, and a clear description of what happened. Users should never send passwords, recovery codes, full payment details, or private invitation codes.

Related pages:
- FAQ: https://lithomap.app/faq
- Privacy: https://lithomap.app/privacy
- Account deletion: https://lithomap.app/account-deletion